About Collaborate

Last year in San Francisco, hundreds of attendees enjoyed sessions from industry luminaries, breakout workshops where Wrike customers shared real-world strategies, and game-changing networking opportunities. Our goal? To build a collaboration nation that inspires creativity, curiosity, and confidence. This year, we’re excited to double that impact with two events this year in Nashville and London. Check out some highlights from Collaborate 2018:
Wrike Collaborate photo
Wrike Collaborate photo
Wrike Collaborate photo
Wrike Collaborate photo
Wrike Collaborate photo

Speakers

Many more to come!

Agenda

Filter by topic:

Shape

Tuesday, 22 October

  • 08:00 – 09:00
    Registration
  • 09:00 – 10:00
    Breakfast
  • 10:00 – 11:45
    General Session
  • 11:45 – 12:45
    Lunch
  • 12:45 – 13:45
    Breakout Sessions
  • 14:00 – 15:00
    Breakout Sessions
  • 15:15 – 16:15
    Breakout Sessions
  • 16:30 – 17:30
    Breakout Sessions
  • 17:30 – 19:00
    Welcome Reception
Shape

Wednesday, 23 October

  • 08:00 – 09:00
    Breakfast
  • 09:00 – 10:00
    Breakout Sessions
  • 10:15 – 11:15
    Breakout Sessions
  • 11:30 – 12:30
    Breakout Sessions
  • 12:30 – 13:30
    Lunch
  • 13:30 – 14:30
    Closing Keynote
  • 14:30
    End of Conference
8:00
Registration
9:00
Breakfast
10:00 – 11:45
General session
10:00

CEO and Product Keynote: Wrike Is Your Framework for Growth

  • Andrew Filev, Founder and CEO, Wrike
  • Alexey Korotich, Vice President of Product, Wrike
  • Abhay Rajaram, Chief Customer Officer, Wrike
11:00

Leading Change Under Pressure

  • Baroness Manningham‑Buller, Former Director General of MI5
Eliza Manningham-Buller, head of the British Security Service, MI5, 2002-2007, will speak on what she learned through her leadership of the organisation in the wake of 9/11.
11:45
Lunch / Expo hall open
12:45 – 17:30
Breakout sessions
Beginner

Laying the wrike foundation

Advanced

Expanding your wrike knowledge

For leaders

Leading the way

14:00
14:00

Moving From Waterfall to Agile With Bose

  • Marcellus van den Berg, Bose Products BV
  • Mark Rudden, Wrike
14:00

Building a Digital Ecosystem for all Organizational Functions

  • Stephanie Birnstiel, Wrike
  • Helene Lanssens, Solera
16:30
16:30

At Your Service: Best Practices for Collaborating with Stakeholders

  • Greg Liggett, Wrike
  • Ben Robertson, Lucozade Ribena Suntory
  • Stewart Morgan, Kyloe
16:30

Leveraging Wrike for Go to Market Projects

  • Ekaterina Mitusova, Wrike
  • John Marsden, Nixplay
17:30
Welcome Reception
8:00
Breakfast
9:00 – 12:30
Breakout sessions
Beginner

Laying the wrike foundation

Advanced

Expanding your wrike knowledge

For leaders

Leading the way

9:00
9:00

A Winning Combination: Request Forms, Blueprints & Reports

  • Laura Lanfranconi, Wrike
  • Ekaterina Mitusova, Wrike
9:00

Creating Outstanding Experiences with Wrike

  • Trish King, Wrike
  • Sam Medcraft, The Goodwood Estate
9:00

Want Satisfied Customers? Why You Should Start by Satisfying Employees

  • Danielle Rojas, Wrike
  • Michael Michalak, Thomson Reuters
11:30
11:30

Honeymoon’s Over! Tips to Maintain Long-Term Wrike Adoption & Engagement

  • Candice Zarr, Computer Aid, Inc.(Melissa & Doug)
  • Michael Michalak, Thomson Reuters
  • Prasoon Ranjan, WNDYR
11:30

Extending Wrike with the Power of Wrike Integrate

  • Shane Tallon, Wrike
  • Amro Abubaker, Wrike
12:30
Lunch / Expo hall open
13:30 – 14:30
Closing keynote
13:30

Deploying for Scale: Breaking Down Barriers and Conquering Challenges on the Wrike Expansion Journey

  • Abhay Rajaram, Chief Customer Officer, Wrike
  • Hannes Leitner, Global Program Manager PM-tooling, Siemens Smart Infrastructure
  • Connie Kim, Vice President of Technology Strategy & Business Development, Unilever Prestige
  • Paul Constable, Head of Program and Risk, Nixplay
14:00

Unconscious Bias Snuffs Out Innovation; Diversity and Inclusion are the Solution

  • Patricia DuChene, Vice President of Sales and General Manager (EMEA), Wrike
14:30
End of Conference
Already registered? Start building your schedule.
Capacity for each session is limited, so select yours today!
  • Project Planning
  • Workflow Management
  • Collaboration
  • Work Visibility
  • Configurability

Location

London is calling for you to learn proven, scalable strategies to help your company build a future-proof work management framework.

Join Us

Early-Early Bird

Sold out

Early Bird

Sold out

Standard Rate

Sold out

Onsite Rate

Sold out

Our Sponsors

  • Want to manage ALL your work via Wrike? All you have to do is use Unito to sync Wrike with other tools like Jira, GitHub, or GitLab. You can sync information like tasks, comments, assignees, custom fields, workflows, deadlines, and more. Unito lets you filter what gets synced and what doesn’t, giving you practically real-time updates on what’s happening in other teams.
  • MediaValet provides an enterprise-grade digital asset management solution for teams looking to centralize, manage, track and secure their source, WIP and final assets. Leveraging advanced AI and Microsoft’s global Azure cloud platform, MediaValet makes all approved creative and marketing assets instantly discoverable - fueling team collaboration, increasing creative ROI and driving business growth.
  • WNDYR is a team of solution designers and implementation consultants providing a product/service solution to onboard users into products. We deliver happier and more engaged users across North America, EMEA and Australia and we offer our services in several languages.
  • Adobe is changing the world through digital experiences. We help our customers create, deliver and optimize content and applications.
  • Workato is the only integration and automation platform that enables both business and IT users to build automation without compromising security and governance. Named a leader by both Gartner and Forrester, Workato’s no-code platform enables businesses to deploy integrations across Wrike, Salesforce, Google, Jira, Box, Slack & 1000+ more, within hours.
  • WoodWing Software is a global market leader in everything to do with multichannel publishing and digital asset management software. We enable brands, marketers, creative agencies, and publishers to increase quality, reduce costs, shorten time to market, develop new revenue streams, and realize the full potential of their content.

FAQ

When is Collaborate?

This year, Collaborate will be held in two locations on two separate dates:

  • Nashville, Tennessee, Sept 30–Oct 2, 2019
  • London, England, Oct 22–23, 2019
Are there any discounts available for Collaborate?

We have several discounts available:

Group Discount: For every 4 paid conference registrations from your organization, Wrike will provide a complimentary 5th pass. Once 4 people from your organization have registered, please email us or call us at 866‑682‑8513 (toll‑free) or 636‑827‑7237 (direct) from Monday to Friday 8:00 AM – 4:30 PM CT with the names of your attendees and we will provide a code for a complimentary pass for your 5th registrant to use.

Multi-event Discount: If you plan to attend both events, Wrike will provide you with a 20% discount for both of your registrations. Once you have registered for both events, please email us or call us at 866‑682‑8513 (toll‑free) or 636‑827‑7237 (direct) from Monday to Friday 8:00 AM – 4:30 PM CT and we will apply your 20% discount.

Pre-conference Training Discount: If you are attending in Nashville and would like to join us for pre-conference training, please register for both and a $100 discount will be applied at the time of your registration payment checkout.

Can I attend BOTH events?

Absolutely! Wrike will provide you with a 20% discount for both of your registrations. Once you have registered for both events, please email us or call us at 866‑682‑8513 (toll‑free) or 636‑827‑7237 (direct) from Monday to Friday 8:00 AM – 4:30 PM CT and we will apply your discount.

Who attends Collaborate?

You'll join members of the Wrike community including customers, partners, and Wrike experts representing various departments, company sizes, and industries.

Is the hotel included in my conference fees?

Your conference fees include attendance to the conference sessions, networking events, conference party, and meals. While your hotel room is not included in your conference fees, we are pleased to offer our attendees a discounted hotel rate.

What are the hotel rates?

The following rates can be obtained only through the registration process on our conference website:

  • Nashville: $279.00/night (excludes taxes & resort fees)
  • London: £249.17/night (excludes taxes & resort fees)
Will it sell out?

We have limited space, and we anticipate that the event will sell out for both locations. Register early to reserve your spot!

Where can I find more information about the sessions?

We will have tracks geared at new/beginning customers, advanced customers, and enterprise/large company customers.
Topics will include: Resource & Project Planning, Workflow Management & Efficiency, Collaboration & Alignment, Workplace Visibility & Transparency, and Customization & Configurability.

Here’s last year’s catalog to give you a better understanding of the types of sessions we featured.

Baroness Manningham‑Buller

Former Director General of MI5

As Head of the Security Service, Eliza dealt with the wake of 9/11 and growing international threats. She doubled the size of MI5 and transformed their old approach to staff. In her own account of driving change in turbulent times, Eliza shows that leadership is not about command and control, but vision and strategy.

Nikos Drakos

Research Vice President,
Gartner

Nikos helps clients to design social and collaboration initiatives that empower individuals to connect, collaborate and work together more effectively to develop business social networking roadmaps and to select social technologies that best fit their needs.

Connie Kim

Vice President of Technology Strategy & Business Development,
Unilever Prestige

Connie Kim is the Vice President of Technology Strategy & Business Development at Unilever Prestige, where she focuses on identifying the most innovative, advanced ways of implementing the fastest moving and most relevant trends across the prestige beauty brands. Previously, she worked in Business Development at Google X, the highly confidential innovation engine at Alphabet, and in the Digital Strategy practice at McKinsey & Company. She received her MBA from The University of Chicago Booth School of Business, and currently resides in Los Angeles. She spends most of her free time chasing around her 1-year-old baby boy.

Marcellus van den Berg

Tribe Leader, Sr. Portfolio Manager CXCE,
Bose Products BV

Marcellus van den Berg is currently leading the Agile transformation program as the Tribe Leader within Bose. The first wave of this transformation lead to the definition of the customer-centric journey and creation of the Tribe and Squad structured organization. Through successful change management and focus on innovation, after 6 months of starting the effort, the teams have seen a significant uptake in the CSAT score for both direct and indirect customers and a significant uplift in the TTV (time to value). With more than 25 years working for leading brands like Starbucks and Ahold in retail operations, supply chain, and corporate technology, this Dutch native has been able to contribute, initiate, and transform world-class delivery models throughout his career.

Helene Lanssens

Director of Product Management RMS EMEA,
Solera

Perpetually passionate when it comes to the automotive industry, Helene began her career delivering new car product training to the Volkswagen dealer network in her native France. From there she went on to serve JATO Dynamics — a leading global supplier of automotive business intelligence — for nearly 14 years in various management roles in data, customer services, and in platform product and fulfillment management. At Solera Global Data & Content, Helene is the 80 for EMEA RMS products and services.

Hannes Leitner

Global Program Manager PM-tooling,
Siemens Smart Infrastructure

Hannes Leitner is the Global Program Manager at Siemens. He has held a variety of positions in a number of countries at Siemens since 2000 and is responsible for the company’s Global HQ Smart Infrastructure, including project processes and tools. Leitner earned a degree in economics from Vienna University and attended a post-graduate IT program at the University of Groningen in the Netherlands.

Stephen Johnston

Marketing Automation and CRM Manager,
E.ON UK

Stephen began his career at the utility company Centrica where he worked in a variety of analytical roles across the organisation. From there he moved to E.ON UK, where for the last 5 years, he has served in a number of positions including Energy Pricing and leading the Credit Risk Modelling team. Stephen now works in the Marketing department where he runs the CRM and Salesforce teams and leads the marketing automation agenda.

Julia Marber

Production Manager, Demand Center,
Clarivate Analytics

Julia started working with Clarivate Analytics as a Project Manager in 2016, overseeing global marketing campaigns. She helped to shape what would become a global demand center — a shared hub of central services including marketing automation, paid advertising, webinar, and telemarketing workstreams — taking on the newly created role of Production Manager. As part of this role, Julia helped to lead the working group that went on to set Wrike as the platform of choice for the business, developing processes from scratch and becoming the lead Super User for the global marketing team.

Jasmine Plowright

Director, Special Projects,
Clarivate Analytics

Jasmine is a freelance Senior Global Marketing Consultant and Programme Director. She currently works with Clarivate Analytics as its Marketing Transformation lead, taking ownership of critical global marketing projects and specialising in transformational change. Her experience, both client and agency-side, spans more than 15 years and has seen her manage international rebrands, global events, and award-winning marketing campaigns. Such projects have led Jasmine to establish a successful career as a consultant, adept at leading complex transformation projects from inception through to fruition — solidifying her reputation as a "fixer".

Michael Michalak

Senior Business Process Analyst,
Thomson Reuters

Michael started with Thomson Reuters immediately after high school in their manufacturing department producing law books. Over 16 years, he has held many positions with the company. After graduating from the University of Minnesota with a design degree, he made the transition to the website division with FindLaw and has been a Business Process Analyst for 5 years now.

He leads a team of Wrike admins serving 600+ users of Wrike with 4,000 active projects and counting! He is very passionate about empowering Wrike users. Michael currently leads a local group of Wrike power users where 30 companies collaborate constantly to better serve our customers and business partners.

Sam Medcraft

Event General Manager,
The Goodwood Estate

Sam’s passion for managing large-scale motor sport events was ignited when, after finishing his studies at Edinburgh University, he spent time working in Formula One and the World Endurance Championship. For the past 6 years, he has worked at The Goodwood Estate, starting as an event planner and now as an event general manager responsible for one of the three headline motorsport events. He is also responsible for maintenance of the historic Goodwood Motor Circuit and is part of Kinrara Ltd, Goodwood’s consultancy business.

John Marsden

Head of Software and Platform,
Nixplay

John Marsden is Head of Software and Platforms at Nixplay, the world's leading smart photo frame designer and manufacturer.

John has been involved in the technology sector for the past 12 years and has developed extensive experience and a passion for hardware and software product development.

Over the past five years, an area of focus for John has been the development of Nixplay's internal tools to foster a more collaborative culture and aid in the rapid growth of the business.

John holds a BSc degree in Computer Science from Cardiff University.

Fraser Charles

Director, Global Strategic Partnerships,
MediaValet

Fraser Charles leads global strategic partnerships at MediaValet, a leading cloud-based DAM provider. After becoming one of the youngest general managers in a global engineering firm, he launched into the technology sector to pursue a passion; leveraging partnerships to create amazing products that drive more value for customers. Today he works closely with companies like Microsoft, Wrike and many others to achieve this goal.

Candice Zarr

Information Technology Program Manager,
Computer Aid, Inc.(Melissa & Doug)

Candice Zarr is an Information Technology Program Manager specializing in business and technology transitions, regulatory compliance and high-risk / high visibility projects for Fortune 500 finance and consumer goods companies, as well as higher education, transportation, and start-up companies. Candice has implemented over 15 PMOs, instituted metrics programs, and managed Capability Maturity Model programs; has been a guest speaker and is published, as well as an Adjunct Professor in the Software Engineering Program at New York University.

Prasoon Ranjan

Vice President of Customer Success,
WNDYR

Prasoon Ranjan is a VP of Customer Success and oversees the entire customer function at WNDYR, the largest services partner for Wrike.

WNDYR's vision is to "optimise work to accelerate humans". To enable this vision, Prasoon, together with his Customer Success team, works with a strong focus on change management to engage with their customers, taking them through a journey of digital disruption, digital transformation, and, eventually, human transformation.

Prasoon is considered an expert in CS, has spoken at multiple CS events, and runs one of the largest communities for CS professionals in EMEA.

Prasoon has more than 15 years' experience in the industry across the entire IT value chain from product development to sales, services, and customer success. He has worked previously at organisations such as Oracle and Salesforce across APAC and EMEA. Prasoon holds an MBA from INSEAD, France.

Sven Fitzner

Key Account and Project Manager,
Planit Digital

Sven has been working in the digital marketing world since 2011. He started as a freelancer for social media marketing and helped small companies develop strategies that had an immediate impact on their revenue. After that, he worked for two years as the head of social media marketing for MADSACK Mediengruppe, a daily news publisher with 13 different locations in Germany and over 4.000 employees. His experiences in coordinating agencies and projects led him to work as a freelancer for agencies. He offers them his know-how in digital marketing and project management.

Paul Constable

Head of Program and Risk,
Nixplay

Paul is the Head of Program and Risk for Nixplay (a manufacturer of Digital Smart Photo Frames and Signage Displays with supporting mobile and web based applications) with over 40 years of experience in business, program, sales and risk management from a background in enterprise banking systems and technical infrastructure consulting, implementation, maintenance and outsourcing working for market leading technology companies and major financial institutions.

Based in Asia and the Middle East since 1985 encompassing roles as VP-Solutions Delivery - National Bank of Kuwait; Head of Project Office – Dimension Data; Head of PMO and Business Manager – Deutsche Bank Knowledge Services; and Banking Project Portfolio Manager and subsequently Risk Manager ASEAN and China – FIS.

Paul leads program, product (including Industrial Design, Software, Hardware, UX/UI and QA), RISC governance, process re-engineering and continuous improvement activities to drive the growth of the company.

Patricia DuChene

Vice President of Sales and General Manager (EMEA),
Wrike

Patricia manages Wrike’s continued growth in international sales, marketing, and customer success. After joining Wrike's Silicon Valley headquarters in 2013, Patricia relocated to Dublin in 2015 to launch the company's EMEA headquarters, starting with two employees and quickly scaling to a team of more than 60. A passionate advocate for women in technology, Patricia actively encourages women to pursue tech careers and has been a presenter at events including SaaStock and the Dublin Tech Summit.

Andrew Filev

Founder and CEO,
Wrike

Andrew founded Wrike in 2006 after realizing the challenges organizations faced in scaling due to the limitations of collaborating through email and spreadsheets. He had a vision to provide modern work teams with collaboration tools that make them more productive than they thought possible. Andrew has led Wrike from budding startup to one of the fastest-growing providers of collaboration and project management solutions. Wrike has been consistently recognized for its excellent product, tremendous growth, and top-rated work environment. In 2017, Wrike was named one of the fastest-growing tech companies in North America by Deloitte for the third consecutive year and was also designated a top workplace by the Bay Area News Group for the third consecutive year. In 2016, Wrike was named a leader in Enterprise Collaborative Work Management by Forrester Research.

As a business leader, Andrew's insights on entrepreneurship, productivity, and the future of work have been featured in leading business publications including Forbes, Entrepreneur, Inc. Magazine, and The New York Times. He is also an accomplished speaker, having led talks at numerous business and tech conferences including the Project Management Institute Global Conference, Web Summit, CeBIT, and Montgomery Summit.

Alexey Korotich

Vice President of Product,
Wrike

Alexey Korotich heads Wrike's product organization. Alexey has more than 15 years of experience in enterprise software design, security, product development and management. His ability to define the long-term vision and management requirements for new, category-defining enterprise solutions has led to numerous successful go-to-market plans and launches.

Saranya Babu

Senior Vice President of Marketing,
Wrike

Saranya Babu is the Senior Vice President of Marketing at Wrike. Babu oversees all aspects of marketing, including demand generation strategy, product marketing, and communications. She has held various leadership roles in marketing at several technology companies. This experience has provided her with the opportunity to hone her diverse skills in enterprise go-to-market strategy development, demand generation, marketing operations, field marketing, and more. Before joining Wrike, Babu was Vice President of Marketing and Business Development at Instapage where she grew revenue and valuation by 4X, customer base by 3X, and annual contract value by 30X. She previously held roles at ChargePoint, Inc., BDNA (acquired by Flexera), Dell, and NetApp. Babu earned a Masters of Business Administration from the University of California at Berkeley, a Masters in Computer Science from the University of New York at Buffalo, and a Bachelor in Engineering from the College of Engineering in Guindy, India.

Treasa Coleman Nolan

Professional Services Consultant,
Wrike

Treasa Coleman Nolan is a professional services consultant who works with new customers, guiding them as they implement Wrike, and helping more established customers optimise the way they work. Treasa’s big focus during these projects is Change Management, using behavioural psychology to nudge users in the right direction, building their motivation to use Wrike effectively.

After completing her undergraduate Psychology degree in University College Dublin she went on to gain an MSc in Personal and Management Coaching from University College Cork and is currently working on her MSc in Occupational Psychology from Coventry University as the next step in becoming a chartered Organisational Psychologist.

Kristian Truelsen

Senior Manager, PS Architects International,
Wrike

Kristian has been working in Senior Consultant roles for more than 15 years, and in large scale IT operations since 1992. As a certified Enterprise Architect, he was previously part of a PM and Solution Architect global task force that was responsible for turning around "red" or struggling projects. Kristian joined Wrike in 2017 and is responsible for managing a team of solution architects across EMEA, APAC and Japan. The team delivers both technical projects such as technical resources, and also does project and engagement management depending on the size and needs of the projects.

Ekaterina Mitusova

Team Lead, Customer Success,
Wrike

After 5 years in marketing for B2B services companies and creative agencies, Kate took an exciting journey in IT as a digital marketing professional and channel sales partner manager at Google. There, she worked hand in hand with the partners growing their business by the means of Google’s advertising solution, earning deep knowledge of business processes across the industries. Moving to Wrike as a customer success manager, Kate has leveraged this knowledge and helped hundreds of companies transfer their processes into Wrike and achieve business goals. Currently Kate is managing the international customer success team at Wrike. She is an experienced public speaker and interviewer. Kate is passionate about professional mentoring, helping startups with marketing strategy and customer relations, people management, and change management.

Shane Tallon

Solution Architect,
Wrike

Shane has been working in the IT Industry for 14 years, starting as a Java software developer for a couple of small software companies before moving into the architecture and consulting space. With a PRINCE2 and a TOGAF certification, Shane worked as an integration architect for IBM's consulting department, gaining experience across different industries. Since he joined Wrike, he has worked with a variety of clients on Wrike Integrate, and is excited about the possibilities that the Wrike Integrate platform offers to make companies even more efficient when using Wrike.

Amro Abubaker

Solution Architect,
Wrike

Amro comes from a strong telecom and software development background. He has held different roles in areas such as product management, solutions management, and customer support. Amro participated in and landed many multi-million deals in analytics and telecom management systems, focusing on digital transformation and management systems.

Currently, Amro is a solution architect at Wrike Professional Services where he is helping Wrike’s customers improve their efficiency via technology. During his career, Amro has acquired excellent technical skills and technology leadership and carried different business-critical missions. Amro is TOGAF & ITIL certified and holds two master degrees — one in software engineering and another one in technology and innovation management.

Greg Liggett

Manager, International Professional Services,
Wrike

Greg hails from Silicon Valley with a strong background in SaaS, working with a wide range of industries and technologies to design and deliver purpose-built solutions. He moved to Dublin two years ago to build Wrike's international Professional Services team from scratch and has seen hands-on the evolution of work management across the world's largest, most complex companies. Greg is passionate about leveraging technology to create intuitive, automated ways of improving the efficiency of teams and the quality of the people that comprise them.

Victoria Egorenkova

Customer Success Manager,
Wrike

Victoria has been working in Wrike for the last 5 years helping teams across the globe to get incredibly productive. Being a certified Project Manager she is passionate about reducing time to value for Wrike customers from various industries. Bookworm, vinyl records collector and aspiring drummer.

Laura Lanfranconi

Customer Success Manager,
Wrike

Laura Lanfranconi is a Customer Success professional who has been working in the IT industry for over 6 years, starting off in a B2C Support Role before moving into the Enterprise space and Customer Success. Working across different areas she has gained experience in Technical Support, Community Management and Sales.

Since joining Wrike as a Customer Success Manager she has been working with a variety of Enterprise companies helping them become more productive and efficient.

Originally from Germany, Laura holds a degree in Linguistics and History from the University of Bonn and is fluent in English, German and Italian.

Stephanie Birnstiel

Senior Manager, Strategic Customer Success,
Wrike

Stephanie Birnstiel is a senior manager at Wrike, leading the international strategic customer success team. For the past 20 years, Stephanie has been working in account management, project consultancy, and leadership roles in multinational organisations across several countries. Stephanie is engaged in driving the enterprise portfolio for Wrike and working closely with global enterprise customers to allow them to reap the full spectrum of benefits and value of the Wrike product.

Trish King

Global Director of Events,
Wrike

Trish King is Director of Events at Wrike and the founder of the Wrike Collaborate conference. Trish has more than 20 years of experience in events and B2B marketing. She's passionate about using events to create a unique customer experience and enjoys sharing her creativity and passion for events. Trish is also a Wrike customer, and she uses Wrike to plan all of her events and conferences.

Craig McCoy

Enterprise Customer Success Manager,
Wrike

Craig McCoy is an Enterprise Customer Success Manager with over 6 years experience in this SaaS space and is located in our Dublin Office. Craig works with some of the largest customers we have in EMEA and the the US and helps them maximise the value that Wrike can deliver. He understands the work management challenges organizations face in today’s world and is very passionate about helping our customers solve those challenges.

Matt Williams

Regional Head of Customer Success,
Wrike

Matt Williams is a leader of customer success organizations and has over 10 years of experience working at and with SasS companies across the world. With a focus on customer-centricity and delivering operational excellence, Matt has lead operationally transformative projects with multiple fortune 500 companies, including Airbnb, Western Union, iHeartMedia, and more. Matt currently leads Wrike's customer success team and is here to share some of the incredible learnings Wrike has learned from its over 20,000 customers!

Danielle Rojas

Customer Experience Analyst,
Wrike

Danielle is a client, employee, human experience fanatic. She aims to improve the lives of her clients and colleagues by architecting solutions focused on process and behavioral change management. Danielle emphasizes measurable outcomes with a compassionate approach. She believes that the way to foster innovation and creativity is through a psychologically safe environment that celebrates transparent communication and the human-ness of business.

Angela York

Senior Director Customer Marketing,
Wrike

As an experienced marketer, project manager and team builder, Angela York has a passion for helping organizations optimize resources to maximize productivity. With an extensive and varied career spanning media, retail, pharmaceutical, security, telecommunications and now work management, Angela has advised and aided hundreds of organizations in defining and implementing initiatives that transform how teams work and their ability to drive significant revenue growth.

Angela is a San Francisco California Bay Area native. She received her BA from California State University Long Beach and an MBA from Indiana University Bloomington, Kelley School of Business.

Angela Sanfilippo

AVP of Product Marketing,
Wrike

Angela is a highly accomplished and strategic marketing executive with a solid track record of defining cross-channel B2C and B2B marketing strategies for brands such as Panera Bread, Yankee Candle, Purell, ConAgra Foods, HP, CA, and Symantec. Her team is responsible for defining and driving Wrike’s global go to market strategy.

Mark Rudden

Director of Sales EMEA,
Wrike

Mark Rudden leads our Account Management and Enterprise sales teams in EMEA. Mark is passionate about building teams that grow Wrike based on customer success and satisfaction. Prior to Wrike, Mark worked at Salesforce.com where he experienced what a high growth SaaS company was capable of doing for customers and he joined Wrike to be part of that Journey in EMEA.

Abhay Rajaram

Chief Customer Officer,
Wrike

Abhay Rajaram is Wrike's Chief Customer Officer. Abhay has a passion for building great businesses and delivering memorable customer outcomes. Prior to Wrike, he headed up all post-sales services at Hearsay, a SaaS digital marketing platform for global financial services organizations. Previously, Abhay built the customer success organization at YouSendIt / Hightail from the ground up. He also managed product operations, strategy, pricing, and training for Cisco's security business, and held product, marketing, and engineering management positions at IronPort Systems, 3Com Corporation, and and Wipro Technologies. Abhay holds an M.B.A. from the University of California, Berkeley, and a B.S. in Computer Science from the National Institute of Technology, India.

Change Is Hard! Strategies to Successfully Combat Resistance & Master Change

Start Time: 12:45 | End Time: 13:45
We know that 70% of change initiatives fail due to poor planning. This session will give you the skills to combat resistance that might arise during change programs and provide guidance on how to make that change stick. From how to avoid the pitfalls of simplifying change down to how to build desire and urgency, this session will introduce you to the psychological constructs around which behaviour change is recognised and will give you the tools to leverage these learnings in your own change initiatives.

React Less, Achieve More: How Wrike Resource Empowers Teams to Work with Purpose

Start Time: 12:45 | End Time: 13:45
Growing companies are under pressure to do more with less. This often means teams grow increasingly reactive, which puts them at risk for employee burnout, missed deadlines, and conflicting priorities. Join us to learn how companies use Wrike to increase team visibility, balance workloads, and more efficiently utilize resources. Attendees will learn how to make better resource allocation decisions faster, shift priorities to optimize productivity, and drive accountability while increasing employee satisfaction.

Sharpening your Competitive Advantage with Wrike

Start Time: 12:45 | End Time: 13:45
Wrike has allowed organisations to democratize their work; the entire team now has access to the end-to-end process, metrics, and current state of the business. Because of that, organisations no longer have to rely on outside consultants or top-level managers to come up with “the next big idea” — they can more easily (and successfully) gather meaningful and impactful feedback from front-line contributors. Greg Liggett, who manages the International Professional Services team at Wrike, will show that in order to get ahead of the competition, continuous improvement and frontline innovation are key.

Moving From Waterfall to Agile With Bose

Start Time: 14:00 | End Time: 15:00
Agile teams work and deliver results faster, on average, than teams that follow other methodologies, but transitioning from a traditional work style is no easy feat. In order to embrace the adaptability and speed of Agile, you need a tool that will help structure your work and support your Agile workflow. In their mission to keep the customer journey at the centre of how they work, Bose made this transition. Join us to hear about their experience of managing change while creating a digital ecosystem designed to drive efficiency and productivity.

Building a Digital Ecosystem for all Organizational Functions

Start Time: 14:00 | End Time: 15:00
Implementing processes at an organization with different functions, goals, and processes is a challenge at best, but to ensure operational excellence, companies need a tool that can help to create a structured framework out of the noise and complexity of digital transformation. Helene Lanssens, Director of Product Management RMS EMEA at Solera, will discuss how Solera utilised the customizable element of Wrike to drive performance for different functions.

Securing Your Work Management Environment for Digital Transformation

Start Time: 14:00 | End Time: 15:00
Digital transformation has led to a rise in security breaches. But in today’s age of mobile devices, remote workers, and always-on customers, cloud software is no longer optional for companies looking to remain competitive. In this session, Wrike’s Chief Customer Officer will discuss the latest security trends, provide attendees with actionable data protection best practices, and illustrate how to keep their Wrike instances safe and secure.

How to Successfully Launch Wrike Within a Complicated Eco-System & Not Lose Friends

Start Time: 15:15 | End Time: 16:15
Join Julia and Jasmine from Clarivate Analytics and find out how they were able to bring order to a global corporate with six distinct business units all working in silos. In this practical session, they’ll walk you through how to:This session will show you how to successfully launch Wrike within a complicated ecosystem and not lose the plot (while remaining on speaking terms with your Wrike Account Manager).

Introducing the Wrike Work Management Proficiency Index: Your Ticket to Operational Excellence

Start Time: 15:15 | End Time: 16:15
Are you ready to measure your team’s work management expertise and arm them with the insights they need to become market leaders? Based on intelligence and strategies gleaned from 19,000+ companies, Wrike’s new Work Management Proficiency Index benchmarks companies’ operational effectiveness against industry peers and competitors, and offers prescriptive guidance to help teams achieve excellence in work management.

Thriving in the Digital Workplace

Start Time: 15:15 | End Time: 16:15
Digital transformation is top of mind for every leader, but the secret to digital is analog. Enterprises can’t unlock the business value of technology without a multifaceted digital workplace program approach across people, process, and technology. A successful digital workplace is dependent upon a workforce that is able and willing to embrace cloud-based smart technologies and new ways of working. In this presentation, Gartner Analyst Nikos Drakos shares how managers can enable, empower, and support their teams to work together effectively so they can thrive in the Digital Workplace.

At Your Service: Best Practices for Collaborating with Stakeholders

Start Time: 16:30 | End Time: 17:30
Working with colleagues can be hard — but collaborating with external vendors and clients comes with its own set of challenges, from monitoring work across many customers and managing resources, to effectively tracking utilisation. This session will provide insights from Wrike's own Professional Services team and our customers, highlighting how teams can utilize Wrike to address these challenges and focus on creating amazing customer experiences.

Leveraging Wrike for Go to Market Projects

Start Time: 16:30 | End Time: 17:30
When you're starting down the road to launching a product, the journey can seem daunting. But with the right tool and processes, it doesn't have to be. John Marsden, Head of Software and Cloud Architecture at Nixplay will share how Nixplay's entire product offering, from manufacturing right through to marketing, is done completely in Wrike. Attendees will have a unique opportunity to learn about a practical use case and the complicated projects and processes that Nixplay managed to build across teams in four separate countries.

Culture: The North Star for Every High-Performance, Distributed Team

Start Time: 16:30 | End Time: 17:30
You'll be hard-pressed to find a team with every member located in the same office in today's hyper-connected digital world — and that's a good thing! Distributed teams offer many benefits, from faster project completion times to diversity to access to the best talent. But distributed teams are not without their challenges, including alignment, visibility, and accountability. Luckily, these can all be overcome with one solution: culture. In this session, Wrike SVP Marketing Saranya Babu will share her trade secrets for fostering a culture that drives performance and invaluable camaraderie on a distributed team.

A Winning Combination: Request Forms, Blueprints & Reports

Start Time: 9:00 | End Time: 10:00
Today, performance expectations for teams are at an all-time high. Work comes from multiple channels and functions, and it's essential to be able to demonstrate results. That's why it's more important than ever to have the right foundation for success in place. Our Customer Success Managers will walk through how the combination of effective request forms, comprehensive blueprints, and powerful reports will vanquish chaos and assist with managing work effectively.

Creating Outstanding Experiences with Wrike

Start Time: 9:00 | End Time: 10:00
The Goodwood Group’s activities and events might be varied, but the company has one goal: to provide undisputed luxury service to every person who interacts with their brand. When it comes to their events, consistency is key and their reputation is reliant on the numerous moving parts of their large-scale events being transparent, scalable, and accurate. Sam Medcraft, Event General Manager at The Goodwood Estate, will join Trish King, Wrike's Global Director of Events, to discuss how they use Wrike to manage everything from build schedules to feedback so that each individual who comes into contact with their brand receives undisputed luxury service.

Want Satisfied Customers? Why You Should Start by Satisfying Employees

Start Time: 9:00 | End Time: 10:00
Customer experience is a priority for every company, but amazing products and competitive prices will only get you so far. The most differentiating ingredient to achieving customer satisfaction and business objectives? Happy employees. This session will provide attendees with a clear roadmap for increasing employee engagement both in and outside Wrike to directly influence client interactions and drive business goals.

How Can We Make Digital Initiatives a Reality?

Start Time: 10:15 | End Time: 11:15
Creating a digital transformation strategy isn’t easy, but implementing it can be the true challenge. Digital initiatives should be at the core of your business rather than being seen as additional work. Unilever's VP of Technology Operations and Strategy, Connie Kim will speak with Wrike's VP of Marketing, Cristina Bravo Olmo on the challenges and successes of driving a digital strategy that supports global prestige beauty brands at Unilever.

Creating the Connective Tissue of Your Tech Stack: How to Automate Workflows with Wrike

Start Time: 10:15 | End Time: 11:15
Companies today use dozens of technologies to get work done. While integrations help pass data between systems, workers still spend considerable time switching tools and connecting the dots — especially when projects or processes change hands across teams. Hear use cases and see examples of how Wrike connects and automates workflows across teams and technologies to save time, reduce errors, enhance productivity, and more.

A Practical Approach to Using AI in Digital Asset Management for Marketers and Creatives

Start Time: 10:15 | End Time: 11:15
As Digital Asset Management (DAM) becomes a key piece of the marketing tech stack used by leading organizations, it is undergoing a transformation driven by advancements in Artificial Intelligence (AI) to improve how marketing and creative teams create, manage and curate increasingly large digital media libraries. The methods of leveraging AI in DAM to be presented in this session go beyond simple auto-tagging and form a practical approach to using AI-driven metadata to dramatically improve effective asset discoverability at scale. Learn about recommended practices and core principles in leveraging various AI services in DAM and how they create a competitive advantage for organizations today.

Honeymoon’s Over! Tips to Maintain Long-Term Wrike Adoption & Engagement

Start Time: 11:30 | End Time: 12:30
Wrike has been deployed, your team has been trained, and adoption is on the rise. Congrats! However, leaders know that while getting your team to buy into a new solution isn’t easy, it’s only half the battle. Listen in as this panel of all-star Wrike power users shares advice for maintaining adoption, expanding usage, and keeping teams actively engaged with Wrike.

Extending Wrike with the Power of Wrike Integrate

Start Time: 11:30 | End Time: 12:30
Wrike in itself is a powerful platform that can help both SMBs and Large Scale Enterprises effectively and efficiently manage their work and work process. However, what if Wrike isn’t the only tool in your company uses? What if your corporate workflow stretches across different systems? This is when you can harness the power of the Wrike Integrate platform, and start including cross functional work processes into your day to day tasks. You can remove the manual movement of data between systems, and get on with doing the work that’s most valuable to your organisation.

It’s Alive! Using Wrike to Power Marketing Growth Experiments

Start Time: 11:30 | End Time: 12:30
Marketing has become a real-time exercise. Discovering the new tactics that help your company or product break through the noise requires constant experimentation, but most marketing teams are unable to properly track and manage their efforts and share their learnings. In this session, we’ll dive into a unique system for tracking growth experiments, the PILLARS framework, and how Wrike can be used to manage and track results.